Terms of Service

1. Who we are

CareHub is a bespoke all-in-one applications hub designed and developed by JollyTech Solutions Ltd, a company registered in England and Wales (“JollyTech”, “we”, “us”). These Terms of Service govern your access to this website, the CareHub demonstration portals hosted on it, and any demo booking you make through it.

By accessing this site or submitting a demo request you confirm that you are acting on behalf of a care provider or other organisation and that you have authority to accept these terms on its behalf.

2. Demonstration environments

All portals accessible from this site are demonstration environments populated with fictitious data. They are provided for evaluation purposes only and must not be used to record, store or process real service user, employee or clinical information.

Demo environments may be modified, reset or withdrawn at any time without notice. We give no guarantee of availability, uptime or data retention for demo content.

3. Licensed deployments

Where you commission CareHub, a separate written agreement will set out the scope of work, deliverables, acceptance criteria, fees, hosting arrangements, support levels and any data processing terms. That agreement takes precedence over these terms in the event of conflict.

Our commercial model is build-once, own-forever: on full payment you receive a perpetual licence to use the delivered application hub within your organisation. Ongoing hosting, support, maintenance and enhancement work are quoted separately and are not required to retain your right to use the software.

4. Acceptable use

You agree not to attempt to gain unauthorised access to any portal, account or underlying infrastructure; probe, scan or test the vulnerability of the platform without our prior written consent; introduce malicious code; scrape, copy or reverse engineer the interface or source code; or use the site in a way that impairs its availability for others.

Access credentials issued for a demo are personal to the named recipient and must not be shared with third parties.

5. Intellectual property

All software, source code, designs, interfaces, documentation, screenshots and branding presented on this site remain the intellectual property of JollyTech Solutions Ltd or its licensors. Nothing on this site transfers any ownership right.

Client names, logos and third-party product names referenced for comparison purposes remain the property of their respective owners and are used for identification only.

6. Bookings and communications

When you book a demo we will use the contact details you provide to confirm the appointment, send calendar invitations and reminders, and follow up on the outcome of the session. You may opt out of non-essential follow-up at any time by replying to any message from us.

We may reschedule a booked session where necessary and will give you as much notice as reasonably possible.

7. Compliance and professional responsibility

CareHub is built to support providers in meeting their regulatory obligations, including CQC evidence requirements, and includes audit trails, role-based access control and configurable notifications. It is a tool, not a substitute for your own governance.

You remain solely responsible for your regulatory compliance, clinical decisions, staffing decisions, and for the accuracy of the information your staff enter into any system.

8. Liability

This website and its demo portals are provided “as is” and “as available” without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

We do not exclude or limit liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. Subject to that, we are not liable for any indirect or consequential loss, loss of profit, loss of goodwill, loss of anticipated savings or loss of data arising from your use of this site or a demo environment.

9. Changes to these terms

We may update these terms from time to time to reflect changes in our services, the law or regulatory guidance. The version published on this page is the version in force. Material changes affecting an active engagement will be notified to you directly.

10. Governing law and contact

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.

Questions about these terms can be sent to JollyTech Solutions Ltd via the contact details on jollytechsolutions.com.